{"id":519,"date":"2020-03-25T12:38:27","date_gmt":"2020-03-25T11:38:27","guid":{"rendered":"https:\/\/madameirma.co\/?page_id=519"},"modified":"2020-11-26T11:45:43","modified_gmt":"2020-11-26T10:45:43","slug":"vos-questions","status":"publish","type":"page","link":"https:\/\/madameirma.co\/index.php\/vos-questions\/","title":{"rendered":"Vos questions"},"content":{"rendered":"<div id='av-layout-grid-1'  class='av-layout-grid-container av-646von-f75ba13ae9f396bdd9f4511448207790 entry-content-wrapper main_color av-flex-cells  avia-builder-el-0  el_before_av_section  avia-builder-el-first   container_wrap fullsize'  >\n<div class='flex_cell av-5u9wlr-a13e96694b5b4d725698dfaa0a0dd254 av-gridrow-cell av_one_fifth no_margin  avia-builder-el-1  el_before_av_cell_three_fifth  avia-builder-el-first '  ><div class='flex_cell_inner'><\/div><\/div><div class='flex_cell av-5ohrjr-3131ec27032e01854e2cf7ffb2cbd20b av-gridrow-cell av_three_fifth no_margin  avia-builder-el-2  el_after_av_cell_one_fifth  el_before_av_cell_one_fifth '  ><div class='flex_cell_inner'><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k878xxb0-2a49ea3502c9bef8ed63417dba88e3b9\">\n#top .av-special-heading.av-k878xxb0-2a49ea3502c9bef8ed63417dba88e3b9{\npadding-bottom:10px;\ncolor:#8c31ba;\nfont-size:40px;\n}\nbody .av-special-heading.av-k878xxb0-2a49ea3502c9bef8ed63417dba88e3b9 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-k878xxb0-2a49ea3502c9bef8ed63417dba88e3b9 .av-special-heading-tag{\nfont-size:40px;\n}\n.av-special-heading.av-k878xxb0-2a49ea3502c9bef8ed63417dba88e3b9 .special-heading-inner-border{\nborder-color:#8c31ba;\n}\n.av-special-heading.av-k878xxb0-2a49ea3502c9bef8ed63417dba88e3b9 .av-subheading{\nfont-size:28px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-k878xxb0-2a49ea3502c9bef8ed63417dba88e3b9 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-k878xxb0-2a49ea3502c9bef8ed63417dba88e3b9 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-k878xxb0-2a49ea3502c9bef8ed63417dba88e3b9 av-special-heading-h1 custom-color-heading blockquote modern-quote  avia-builder-el-3  el_before_av_textblock  avia-builder-el-first  av-thin-font av-inherit-size'><h1 class='av-special-heading-tag '  itemprop=\"headline\"  ><strong>Questions fr\u00e9quentes<\/strong><\/h1><div class='av_custom_color av-subheading av-subheading_below'><p><strong>(&#8230; les moins fr\u00e9quentes aussi)<\/strong><\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k83k9ctd-d0841c9fe06bbbeea5b560458127f55b\">\n#top .av_textblock_section.av-k83k9ctd-d0841c9fe06bbbeea5b560458127f55b .avia_textblock{\ncolor:#7c8e8e;\n}\n<\/style>\n<section  class='av_textblock_section av-k83k9ctd-d0841c9fe06bbbeea5b560458127f55b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>Les r\u00e9ponses aux questions fr\u00e9quentes, qui vous br\u00fblent les l\u00e8vres sont s\u00fbrement ici!<\/p>\n<\/div><\/section><\/p>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5me8ev-06c167813f8d8f36d298bbb9450acce3\">\n.flex_cell.av-5me8ev-06c167813f8d8f36d298bbb9450acce3{\nvertical-align:top;\n}\n.responsive #top #wrap_all .flex_cell.av-5me8ev-06c167813f8d8f36d298bbb9450acce3{\npadding:30px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-5me8ev-06c167813f8d8f36d298bbb9450acce3 av-gridrow-cell av_one_fifth no_margin  avia-builder-el-5  el_after_av_cell_three_fifth  avia-builder-el-last  content-align-top'  ><div class='flex_cell_inner'><\/div><\/div>\n<\/div>\n<div id='av_section_1'  class='avia-section av-5eocjz-1b666e7f77ac5cdea80c7ad0e6809ddb main_color avia-section-default avia-no-border-styling  avia-builder-el-6  el_after_av_layout_row  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-519'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-55iqtb-e7a19b65e54c58451adafb8fd053ce32\">\n.flex_column.av-55iqtb-e7a19b65e54c58451adafb8fd053ce32{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-55iqtb-e7a19b65e54c58451adafb8fd053ce32 av_one_fifth  avia-builder-el-7  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-54hjb3-831d023839e5b187d823b0e7d9150237\">\n.flex_column.av-54hjb3-831d023839e5b187d823b0e7d9150237{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-54hjb3-831d023839e5b187d823b0e7d9150237 av_three_fifth  avia-builder-el-8  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-khypnsdn-163457063921617862936bf0fe70d5a1\">\n#top .av-special-heading.av-khypnsdn-163457063921617862936bf0fe70d5a1{\npadding-bottom:10px;\ncolor:#f47d2a;\n}\nbody .av-special-heading.av-khypnsdn-163457063921617862936bf0fe70d5a1 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-khypnsdn-163457063921617862936bf0fe70d5a1 .special-heading-inner-border{\nborder-color:#f47d2a;\n}\n.av-special-heading.av-khypnsdn-163457063921617862936bf0fe70d5a1 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-khypnsdn-163457063921617862936bf0fe70d5a1 av-special-heading-h2 custom-color-heading blockquote modern-quote  avia-builder-el-9  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Votre commande <\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4yfnxz-ae1ff8e963513ecf0aaff0d8abfc794e\">\n.flex_column.av-4yfnxz-ae1ff8e963513ecf0aaff0d8abfc794e{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-4yfnxz-ae1ff8e963513ecf0aaff0d8abfc794e av_one_fifth  avia-builder-el-10  el_after_av_three_fifth  el_before_av_one_full  flex_column_div av-zero-column-padding  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k87hivrd-7d32ed197c5087d0ff8a5bc38fceda49\">\n.flex_column.av-k87hivrd-7d32ed197c5087d0ff8a5bc38fceda49{\nborder-radius:0px 0px 0px 0px;\npadding:0px 30px 0px 30px;\n}\n<\/style>\n<div  class='flex_column av-k87hivrd-7d32ed197c5087d0ff8a5bc38fceda49 av_one_full  avia-builder-el-11  el_after_av_one_fifth  avia-builder-el-last  first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k87987m5-5d4dc357e5b56af75cf1b7ff3f9f5ea1\">\n#top .togglecontainer.av-k87987m5-5d4dc357e5b56af75cf1b7ff3f9f5ea1 p.toggler{\nbackground-color:#ffffff;\nborder-color:#4ebc80;\n}\n#top .togglecontainer.av-k87987m5-5d4dc357e5b56af75cf1b7ff3f9f5ea1 .toggle_wrap .toggle_content{\nbackground-color:#ffffff;\nborder-color:#4ebc80;\n}\n<\/style>\n<div  class='togglecontainer av-k87987m5-5d4dc357e5b56af75cf1b7ff3f9f5ea1 av-elegant-toggle  avia-builder-el-12  avia-builder-el-no-sibling  toggle_close_all' >\n<section class='av_toggle_section av-4q0dqf-6ff802fc130f1962c9ed4a5d3b2e57f9'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;Comment payer?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : &lt;strong&gt;Comment payer?&lt;\/strong&gt;\" data-aria_expanded=\"Cliquez pour r\u00e9duire : &lt;strong&gt;Comment payer?&lt;\/strong&gt;\"><strong>Comment payer?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p style=\"text-align: justify;\">Les paiements peuvent s\u2019effectuer par :<\/p>\n<ul>\n<li style=\"text-align: justify;\">CB (Visa \/ Mastercard).<\/li>\n<li>Paypal<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-4iki7r-094eb29de7442ced2d6cf521b6d8c861'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;Le paiement en ligne est-il s\u00e9curis\u00e9?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : &lt;strong&gt;Le paiement en ligne est-il s\u00e9curis\u00e9?&lt;\/strong&gt;\" data-aria_expanded=\"Cliquez pour r\u00e9duire : &lt;strong&gt;Le paiement en ligne est-il s\u00e9curis\u00e9?&lt;\/strong&gt;\"><strong>Le paiement en ligne est-il s\u00e9curis\u00e9?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Tous les paiements en ligne pass\u00e9s sur notre site sont trait\u00e9s via les serveurs s\u00e9curis\u00e9s de Stripe. Stripe est le leader europ\u00e9en des solutions de s\u00e9curisation de paiements E-commerce et de <span id=\"spans0e0\" class=\"ac\">vente \u00e0 distance<\/span>. Veuillez <span id=\"spans1e0\" class=\"ac\">notez<\/span> que Stripe ne divulgue jamais vos informations de carte bancaire \u00e0 qui que ce soit, y compris \u00e0 Madame Irma, donc vous pouvez \u00eatre s\u00fbr que vos informations de facturation sont en s\u00e9curit\u00e9.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-4dla1z-b3d1419e444713fdf0fe21ad361befca'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;Quels sont vos d\u00e9lais de livraison?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : &lt;strong&gt;Quels sont vos d\u00e9lais de livraison?&lt;\/strong&gt;\" data-aria_expanded=\"Cliquez pour r\u00e9duire : &lt;strong&gt;Quels sont vos d\u00e9lais de livraison?&lt;\/strong&gt;\"><strong>Quels sont vos d\u00e9lais de livraison?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Votre commande est exp\u00e9di\u00e9e g\u00e9n\u00e9ralement dans les 2 jours ouvr\u00e9s <span id=\"spans0e0\" class=\"ac\">suivant<\/span> le r\u00e8glement. Colissimo livre ensuite sous 2 jours. Pr\u00e9voir ainsi un d\u00e9lai de livraison moyen compris entre 4 et 5 jours ouvr\u00e9s.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-47fwx3-9e503a9814878e3e7f4a3b3ba82afd5c'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;Quels sont les frais de livraison?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : &lt;strong&gt;Quels sont les frais de livraison?&lt;\/strong&gt;\" data-aria_expanded=\"Cliquez pour r\u00e9duire : &lt;strong&gt;Quels sont les frais de livraison?&lt;\/strong&gt;\"><strong>Quels sont les frais de livraison?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Les frais de port sont \u00e0 4,90\u20ac pour la livraison de votre bougie en France m\u00e9tropolitaine. La livraison est gratuite \u00e0 partir de 55 euros de commande.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-43p9p3-111d946659fc57617c3f06b61980639d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><p id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;Avec quel transporteur travaillez-vous?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : &lt;strong&gt;Avec quel transporteur travaillez-vous?&lt;\/strong&gt;\" data-aria_expanded=\"Cliquez pour r\u00e9duire : &lt;strong&gt;Avec quel transporteur travaillez-vous?&lt;\/strong&gt;\"><strong>Avec quel transporteur travaillez-vous?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>C\u2019est Colissimo et ces gentils facteurs qui se charge de la livraison. Nous sommes tr\u00e8s \u00ab\u00a0vieille France\u00a0\u00bb chez Madame Irma!<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-ds3yv-90bdc9bd8db08dcd8ff794f3ea21341c'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><p id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;Je suis tr\u00e8s press\u00e9 comment faire?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : &lt;strong&gt;Je suis tr\u00e8s press\u00e9 comment faire?&lt;\/strong&gt;\" data-aria_expanded=\"Cliquez pour r\u00e9duire : &lt;strong&gt;Je suis tr\u00e8s press\u00e9 comment faire?&lt;\/strong&gt;\"><strong>Je suis tr\u00e8s press\u00e9 comment faire?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Un \u00e9v\u00e8nement particulier, une soir\u00e9e a f\u00eater en amoureux, les 30 ans de mariage de Tata Coco? Si vous devez recevoir de mani\u00e8re urgente votre commande contactez-nous par mail, via notre formulaire de contact ou notre chat. Nous ferons le maximum pour r\u00e9pondre \u00e0 tous vos imp\u00e9ratifs.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3rx6pz-e2ee0405823cef9f103d2ebf1ea27d8c'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><p id='toggle-toggle-id-7' data-fake-id='#toggle-id-7' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-7' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;Comment savoir lorsque mon colis est exp\u00e9di\u00e9?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : &lt;strong&gt;Comment savoir lorsque mon colis est exp\u00e9di\u00e9?&lt;\/strong&gt;\" data-aria_expanded=\"Cliquez pour r\u00e9duire : &lt;strong&gt;Comment savoir lorsque mon colis est exp\u00e9di\u00e9?&lt;\/strong&gt;\"><strong>Comment savoir lorsque mon colis est exp\u00e9di\u00e9?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' aria-labelledby='toggle-toggle-id-7' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>D\u00e8s que nous \u00e9ditons le bordereau de transport de votre commande nous indiquons \u00e0 Colissimo le num\u00e9ro de t\u00e9l\u00e9phone et l\u2019adresse mail que vous nous avez communiqu\u00e9. Lors de la prise en charge de votre colis vous devez recevoir un mail de Colissimo avec toutes les indications utiles pour son suivi.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3m27tb-ee93cc013b0417e62ace5b4060681b18'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><p id='toggle-toggle-id-8' data-fake-id='#toggle-id-8' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-8' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;J\u2019ai re\u00e7u un avis de passage de La Poste, que faire?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : &lt;strong&gt;J\u2019ai re\u00e7u un avis de passage de La Poste, que faire?&lt;\/strong&gt;\" data-aria_expanded=\"Cliquez pour r\u00e9duire : &lt;strong&gt;J\u2019ai re\u00e7u un avis de passage de La Poste, que faire?&lt;\/strong&gt;\"><strong>J\u2019ai re\u00e7u un avis de passage de La Poste, que faire?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' aria-labelledby='toggle-toggle-id-8' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><div style=\"text-align: justify;\">Vous avez un d\u00e9lai de 15 jours (10j ouvrables) pour retirer votre colis dans votre bureau de Poste ou en point Relais. Pass\u00e9 ce d\u00e9lai, le colis est renvoy\u00e9 dans nos entrep\u00f4ts. Mais pas de panique !<\/div>\n<div style=\"text-align: justify;\">Soit vous nous envoyez un petit mail en nous demandant de le r\u00e9exp\u00e9dier soit on vous appelle pour savoir ce que vous souhaitez.<\/div>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3ebwiv-14486900cf39bf6ffa59c5e884f31edc'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><p id='toggle-toggle-id-9' data-fake-id='#toggle-id-9' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-9' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;Je n\u2019ai pas re\u00e7u mon colis, que dois-je faire ?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : &lt;strong&gt;Je n\u2019ai pas re\u00e7u mon colis, que dois-je faire ?&lt;\/strong&gt;\" data-aria_expanded=\"Cliquez pour r\u00e9duire : &lt;strong&gt;Je n\u2019ai pas re\u00e7u mon colis, que dois-je faire ?&lt;\/strong&gt;\"><strong>Je n\u2019ai pas re\u00e7u mon colis, que dois-je faire ?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-9' aria-labelledby='toggle-toggle-id-9' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><div style=\"text-align: justify;\">Si votre colis ne pointe pas le bout de son nez apr\u00e8s une semaine, voici quelques conseils :<\/div>\n<ul style=\"text-align: justify;\">\n<li>\n<div>Dans un premier temps, v\u00e9rifiez bien votre bo\u00eete aux lettres.<\/div>\n<\/li>\n<li>\n<div>Nous vous invitons ensuite \u00e0 vous rendre dans votre bureau de Poste muni de votre pi\u00e8ce d\u2019identit\u00e9 ainsi que du num\u00e9ro de suivi de votre colis afin de voir si votre commande n\u2019y est pas.<\/div>\n<\/li>\n<\/ul>\n<div style=\"text-align: justify;\">Si malgr\u00e9 cela, votre colis se fait toujours d\u00e9sirer, n\u2019h\u00e9sitez plus \u00e0 nous contacter soit par t\u00e9l\u00e9phone soit par mail afin de d\u00e9bloquer la situation au plus vite.<\/div>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-384v7b-e7c4bd8b1c8335f872283f073561980a'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><p id='toggle-toggle-id-10' data-fake-id='#toggle-id-10' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-10' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;J\u2019ai re\u00e7u une commande qui n\u2019est pas la mienne ou il me manque des produits Mme Irma. Que faire?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : &lt;strong&gt;J\u2019ai re\u00e7u une commande qui n\u2019est pas la mienne ou il me manque des produits Mme Irma. Que faire?&lt;\/strong&gt;\" data-aria_expanded=\"Cliquez pour r\u00e9duire : &lt;strong&gt;J\u2019ai re\u00e7u une commande qui n\u2019est pas la mienne ou il me manque des produits Mme Irma. Que faire?&lt;\/strong&gt;\"><strong>J\u2019ai re\u00e7u une commande qui n\u2019est pas la mienne ou il me manque des produits Mme Irma. Que faire?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-10' aria-labelledby='toggle-toggle-id-10' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Oups! Le responsable sera enduit de peinture et fouettez avec amour (c\u2019est notre c\u00f4t\u00e9 SM ). Veuillez tout d\u2019abord accepter nos excuses pour cette erreur. A r\u00e9ception de la mauvaise commande contactez-nous par chat, mail, t\u00e9l\u00e9phone nous la r\u00e9-exp\u00e9dirons \u00e0 nos frais tr\u00e8s rapidement.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-30a4yn-7b6938ed6f3f95820a3c2986d2f12dd6'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><p id='toggle-toggle-id-11' data-fake-id='#toggle-id-11' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-11' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;Je souhaite renvoyer ma commande. Que faire?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : &lt;strong&gt;Je souhaite renvoyer ma commande. Que faire?&lt;\/strong&gt;\" data-aria_expanded=\"Cliquez pour r\u00e9duire : &lt;strong&gt;Je souhaite renvoyer ma commande. Que faire?&lt;\/strong&gt;\"><strong>Je souhaite renvoyer ma commande. Que faire?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-11' aria-labelledby='toggle-toggle-id-11' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>La commande ne correspond pas \u00e0 vos attentes. Aucun probl\u00e8me! Vous disposez d&rsquo;un d\u00e9lai de 30 jours pour nous la renvoyer. Voici la proc\u00e9dure \u00e0 suivre :<\/p>\n<ul>\n<li>Editer un bordereau de retour par vos soins. En y mentionnant l&rsquo;adresse suivante FENCY &#8211; 8 rue de Molsheim &#8211; 67000 STRASBOURG. Si vous le souhaitez, nous pouvons vous en fournir un. Le montant de l&rsquo;exp\u00e9dition retour sera alors \u00e0 votre charge et d\u00e9falqu\u00e9 de la somme rembours\u00e9e.<\/li>\n<li>Nous faire parvenir un mail avec votre n\u00b0 de commande, votre nom, le n\u00b0 du colis et votre RIB.<\/li>\n<li>Nous vous remboursons soit 5 jours ouvr\u00e9s \u00e0 r\u00e9ception de la commande retourn\u00e9e.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<\/div><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_2'  class='avia-section av-2v937r-5d09041dd16b3a73d4e6a06998e48e0d main_color avia-section-default avia-no-border-styling  avia-builder-el-13  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-519'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2r0l8v-a72a1077c8aede08fdd8049724e2830e\">\n.flex_column.av-2r0l8v-a72a1077c8aede08fdd8049724e2830e{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2r0l8v-a72a1077c8aede08fdd8049724e2830e av_one_fifth  avia-builder-el-14  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2l7cu7-bc9a507164e9a2fb85c14bf825103152\">\n.flex_column.av-2l7cu7-bc9a507164e9a2fb85c14bf825103152{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2l7cu7-bc9a507164e9a2fb85c14bf825103152 av_three_fifth  avia-builder-el-15  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-khypny9o-31b4a8b3a5f27946ea112c46e463beb4\">\n#top .av-special-heading.av-khypny9o-31b4a8b3a5f27946ea112c46e463beb4{\npadding-bottom:10px;\ncolor:#4ebc80;\n}\nbody .av-special-heading.av-khypny9o-31b4a8b3a5f27946ea112c46e463beb4 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-khypny9o-31b4a8b3a5f27946ea112c46e463beb4 .special-heading-inner-border{\nborder-color:#4ebc80;\n}\n.av-special-heading.av-khypny9o-31b4a8b3a5f27946ea112c46e463beb4 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-khypny9o-31b4a8b3a5f27946ea112c46e463beb4 av-special-heading-h2 custom-color-heading blockquote modern-quote  avia-builder-el-16  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Nos produits<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2cohrr-b11ae28c88821e7458f74c4258c65cfe\">\n.flex_column.av-2cohrr-b11ae28c88821e7458f74c4258c65cfe{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2cohrr-b11ae28c88821e7458f74c4258c65cfe av_one_fifth  avia-builder-el-17  el_after_av_three_fifth  el_before_av_one_full  flex_column_div av-zero-column-padding  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k87hivrd-7d32ed197c5087d0ff8a5bc38fceda49\">\n.flex_column.av-k87hivrd-7d32ed197c5087d0ff8a5bc38fceda49{\nborder-radius:0px 0px 0px 0px;\npadding:0px 30px 0px 30px;\n}\n<\/style>\n<div  class='flex_column av-k87hivrd-7d32ed197c5087d0ff8a5bc38fceda49 av_one_full  avia-builder-el-18  el_after_av_one_fifth  avia-builder-el-last  first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k87987m5-41caf459e198d82c5beefdd691016bda\">\n#top .togglecontainer.av-k87987m5-41caf459e198d82c5beefdd691016bda p.toggler{\nborder-color:#f171a9;\n}\n#top .togglecontainer.av-k87987m5-41caf459e198d82c5beefdd691016bda .toggle_wrap .toggle_content{\nborder-color:#f171a9;\n}\n<\/style>\n<div  class='togglecontainer av-k87987m5-41caf459e198d82c5beefdd691016bda av-elegant-toggle  avia-builder-el-19  avia-builder-el-no-sibling  toggle_close_all' >\n<section class='av_toggle_section av-28kwhz-8fbc876e399e253355b3f835a49e099b'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><p id='toggle-toggle-id-12' data-fake-id='#toggle-id-12' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-12' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;Quelle est la composition de vos bougies&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : &lt;strong&gt;Quelle est la composition de vos bougies&lt;\/strong&gt;\" data-aria_expanded=\"Cliquez pour r\u00e9duire : &lt;strong&gt;Quelle est la composition de vos bougies&lt;\/strong&gt;\"><strong>Quelle est la composition de vos bougies<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-12' aria-labelledby='toggle-toggle-id-12' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Chez Madame Irma, nous cultivons l\u2019amour des belles choses avec simplicit\u00e9, \u00e0 travers des mati\u00e8res premi\u00e8res de qualit\u00e9 et respectueuses de l\u2019environnement.<br \/>\nLa m\u00e8che en coton pur, garantie sans plomb, assure une combustion saine et homog\u00e8ne. Nos bougies sont r\u00e9alis\u00e9es en cire v\u00e9g\u00e9tale de soja et huile de coco. Elles sont sans colorant, sans paraffine, sans phtalate, sans CMR pour que vous puissiez profiter, en toute s\u00e9r\u00e9nit\u00e9, d\u2019un joli moment.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-252hkn-e5a2f7fbaf38f1507bbe62d169b4101c'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><p id='toggle-toggle-id-13' data-fake-id='#toggle-id-13' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-13' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;O\u00f9 sont-elle fabriqu\u00e9es?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : &lt;strong&gt;O\u00f9 sont-elle fabriqu\u00e9es?&lt;\/strong&gt;\" data-aria_expanded=\"Cliquez pour r\u00e9duire : &lt;strong&gt;O\u00f9 sont-elle fabriqu\u00e9es?&lt;\/strong&gt;\"><strong>O\u00f9 sont-elle fabriqu\u00e9es?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-13' aria-labelledby='toggle-toggle-id-13' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Nos bougies sont fabriqu\u00e9es par nos soins dans notre atelier de Strasbourg, en France. Nous avons choisi de faire ainsi plut\u00f4t que de faire appel \u00e0 un fabricant ext\u00e9rieur pour ma\u00eetriser du d\u00e9but jusqu&rsquo;\u00e0 la fin la cha\u00eene de production. Ainsi toutes nos bougies sont r\u00e9alis\u00e9es artisanalement et coul\u00e9es \u00e0 la main.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1u775j-c40dd84fd54c4eb741012b5eadaacb45'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><p id='toggle-toggle-id-14' data-fake-id='#toggle-id-14' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-14' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;Les bougies sont-elles parfum\u00e9es? Si oui, comment?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : &lt;strong&gt;Les bougies sont-elles parfum\u00e9es? Si oui, comment?&lt;\/strong&gt;\" data-aria_expanded=\"Cliquez pour r\u00e9duire : &lt;strong&gt;Les bougies sont-elles parfum\u00e9es? Si oui, comment?&lt;\/strong&gt;\"><strong>Les bougies sont-elles parfum\u00e9es? Si oui, comment?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-14' aria-labelledby='toggle-toggle-id-14' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Mme Irma propose aujourd&rsquo;hui un parfum unique propre \u00e0 ses bougies. Sa composition parfum\u00e9e aux notes poudr\u00e9es, iris\u00e9es et musqu\u00e9es, parfume tout en relaxant. Ce parfum magique a \u00e9t\u00e9 d\u00e9velopp\u00e9s et confectionn\u00e9s \u00e0 Grasse en France, capitale mondiale du parfum, par des nez experts de la parfumerie.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-6ig7r-7e64db82fe6db08c8fa0f57c7665af10'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><p id='toggle-toggle-id-15' data-fake-id='#toggle-id-15' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-15' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;Nos conseils d\u2019utilisation pour votre bougie&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : &lt;strong&gt;Nos conseils d\u2019utilisation pour votre bougie&lt;\/strong&gt;\" data-aria_expanded=\"Cliquez pour r\u00e9duire : &lt;strong&gt;Nos conseils d\u2019utilisation pour votre bougie&lt;\/strong&gt;\"><strong>Nos conseils d\u2019utilisation pour votre bougie<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-15' aria-labelledby='toggle-toggle-id-15' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Afin que votre bougie se consume avec harmonie, nous vous conseillons de la laisser br\u00fbler 2 heures lors de sa premi\u00e8re utilisation. Apr\u00e8s ce premier allumage.<\/p>\n<p>Laissez br\u00fbler votre bougie par tranches de deux \u00e0 trois heures maximum, et \u00e9vitez de la placer dans un courant d\u2019air. Aussi, nous vous conseillons de ne pas la d\u00e9placer lorsqu&rsquo;elle est allum\u00e9e ou lorsque la cire est encore chaude et liquide. Il est aussi important de ne pas laisser votre bougie se consumer sans surveillance.<\/p>\n<p>Pour mieux conserver le parfum de votre bougie, refermez-l\u00e0 avec le capot fourni une fois que la bougie est \u00e9teinte et refroidie.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1jgimn-707d5d74193f31a4103ef2a00ec8d371'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><p id='toggle-toggle-id-16' data-fake-id='#toggle-id-16' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-16' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;Qui est Mme Irma?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : &lt;strong&gt;Qui est Mme Irma?&lt;\/strong&gt;\" data-aria_expanded=\"Cliquez pour r\u00e9duire : &lt;strong&gt;Qui est Mme Irma?&lt;\/strong&gt;\"><strong>Qui est Mme Irma?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-16' aria-labelledby='toggle-toggle-id-16' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Mme Irma est un personnage de fiction issue de la culture populaire. Comme vous l&rsquo;avez certainement constat\u00e9 notre site utilise beaucoup de second degr\u00e9 pour cr\u00e9er un imaginaire autour de nos bougies, mais aussi, on l&rsquo;esp\u00e8re, vous faire sourire.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1gpbn3-c595a8cb6ac190c487da0439326214cd'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><p id='toggle-toggle-id-17' data-fake-id='#toggle-id-17' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-17' data-slide-speed=\"200\" data-title=\"&lt;strong&gt;Vos bougies ont-elles un pouvoir magique?&lt;\/strong&gt;\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : &lt;strong&gt;Vos bougies ont-elles un pouvoir magique?&lt;\/strong&gt;\" data-aria_expanded=\"Cliquez pour r\u00e9duire : &lt;strong&gt;Vos bougies ont-elles un pouvoir magique?&lt;\/strong&gt;\"><strong>Vos bougies ont-elles un pouvoir magique?<\/strong><span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-17' aria-labelledby='toggle-toggle-id-17' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Pour les personnes, un peu na\u00efves, qui ont quelques difficult\u00e9s avec l&rsquo;ironie et\u00a0 le second degr\u00e9, nous allons malheureusement vous d\u00e9cevoir. Le pouvoir magique de nos bougies, comme l&rsquo;histoire de Mme Irma, ne sont que pure fiction. Bye bye les pouvoirs magiques! Elles disposent n\u00e9anmoins d&rsquo;un seul pouvoir : celui de faire sourire la personne \u00e0 qui vous allez l&rsquo;offrir, et \u00e7a, nous en sommes tr\u00e8s fiers.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_3'  class='avia-section av-1bidpb-81fa42a7a2dab16933ee63172b9d2240 main_color avia-section-default avia-no-border-styling  avia-builder-el-20  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-519'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-11i3sn-9607e9ce1c3061152b883690811c49df\">\n.flex_column.av-11i3sn-9607e9ce1c3061152b883690811c49df{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-11i3sn-9607e9ce1c3061152b883690811c49df av_one_fifth  avia-builder-el-21  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-zm7cn-e2fecba4c404b7a81a4f5d1fa16267ff\">\n.flex_column.av-zm7cn-e2fecba4c404b7a81a4f5d1fa16267ff{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-zm7cn-e2fecba4c404b7a81a4f5d1fa16267ff av_three_fifth  avia-builder-el-22  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-aof4v-47590d9ae65f107be20309df13007c1d\">\n#top .av-special-heading.av-aof4v-47590d9ae65f107be20309df13007c1d{\npadding-bottom:10px;\ncolor:#f171a9;\n}\nbody .av-special-heading.av-aof4v-47590d9ae65f107be20309df13007c1d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-aof4v-47590d9ae65f107be20309df13007c1d .special-heading-inner-border{\nborder-color:#f171a9;\n}\n.av-special-heading.av-aof4v-47590d9ae65f107be20309df13007c1d .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-aof4v-47590d9ae65f107be20309df13007c1d av-special-heading-h2 custom-color-heading blockquote modern-quote  avia-builder-el-23  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Contactez-nous :<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-pcnc7-dddbf226623e03393a6611f4fda488f8\">\n.flex_column.av-pcnc7-dddbf226623e03393a6611f4fda488f8{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-pcnc7-dddbf226623e03393a6611f4fda488f8 av_one_fifth  avia-builder-el-24  el_after_av_three_fifth  el_before_av_one_full  flex_column_div av-zero-column-padding  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k87hivrd-7d32ed197c5087d0ff8a5bc38fceda49\">\n.flex_column.av-k87hivrd-7d32ed197c5087d0ff8a5bc38fceda49{\nborder-radius:0px 0px 0px 0px;\npadding:0px 30px 0px 30px;\n}\n<\/style>\n<div  class='flex_column av-k87hivrd-7d32ed197c5087d0ff8a5bc38fceda49 av_one_full  avia-builder-el-25  el_after_av_one_fifth  avia-builder-el-last  first flex_column_div  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k87ii7dg-aea0f62ba2815b542a8fd515b92fda45\">\n#top .av_textblock_section.av-k87ii7dg-aea0f62ba2815b542a8fd515b92fda45 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-k87ii7dg-aea0f62ba2815b542a8fd515b92fda45 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>Vous n&rsquo;avez pas trouv\u00e9 la r\u00e9ponse \u00e0 votre question dans notre FAQ, contactez-nous.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k87ilnfd-832d5cffa875d74ee6044bac37992552\">\n#top .avia-icon-list-container.av-k87ilnfd-832d5cffa875d74ee6044bac37992552 .iconlist_icon{\ncolor:#f171a9;\nbackground-color:#eca3c8;\n}\n#top .avia-icon-list-container.av-k87ilnfd-832d5cffa875d74ee6044bac37992552 .iconlist_icon svg:first-child{\nstroke:#f171a9;\nfill:#f171a9;\n}\n#top #wrap_all .avia-icon-list-container.av-k87ilnfd-832d5cffa875d74ee6044bac37992552 .av_iconlist_title{\ncolor:#f171a9;\n}\n<\/style>\n<div  class='avia-icon-list-container av-k87ilnfd-832d5cffa875d74ee6044bac37992552  avia-builder-el-27  el_after_av_textblock  avia-builder-el-last '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-k87ilnfd-832d5cffa875d74ee6044bac37992552 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-25wev-001b48aee85a9c70a85eee0af4f5ea9d avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue854' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Par t\u00e9l\u00e9phone \"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Par t\u00e9l\u00e9phone <\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>09.72.64.44.77 \u2013 06.98.90.34.66<\/p>\n<p>du lundi au vendredi de 10h00 \u00e0 19h00.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-dxtzj-aab48bef6e364a0efbc904e935f0e62f avia-font-flaticon avia-iconfont avia-font-flaticon'><span class='av-icon-char' data-av_icon='\uf101' data-av_iconfont='flaticon' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Formulaire de contact\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Formulaire de contact<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Nous vous r\u00e9pondons sous 1 jour ouvr\u00e9.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-bn87z-36adfbeea5426b7ef4fc0b3d3ae00b5b avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue83a' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Mail\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Mail<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>bisou@madameirma.co<\/p>\n<p>Nous vous r\u00e9pondons sous 1 jour ouvr\u00e9 \u00e9galement.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/p><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":999,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-519","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Vos questions - MADAME IRMA : Bougies Magiques pour Grandes Occasions<\/title>\n<meta name=\"description\" content=\"Toutes les questions que vous vous posez \u00e0 propos de Madame Irma et de ses bougies magiques sont sur cette page.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/madameirma.co\/index.php\/vos-questions\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vos questions - MADAME IRMA : Bougies Magiques pour Grandes Occasions\" \/>\n<meta property=\"og:description\" content=\"Toutes les questions que vous vous posez \u00e0 propos de Madame Irma et de ses bougies magiques sont sur cette page.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/madameirma.co\/index.php\/vos-questions\/\" \/>\n<meta property=\"og:site_name\" content=\"MADAME IRMA : Bougies Magiques pour Grandes Occasions\" \/>\n<meta property=\"article:modified_time\" content=\"2020-11-26T10:45:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdn.madameirma.co\/wp-content\/uploads\/2020\/11\/who-is-irma.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"19 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/madameirma.co\\\/index.php\\\/vos-questions\\\/\",\"url\":\"https:\\\/\\\/madameirma.co\\\/index.php\\\/vos-questions\\\/\",\"name\":\"Vos questions - MADAME IRMA : Bougies Magiques pour Grandes Occasions\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/madameirma.co\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/madameirma.co\\\/index.php\\\/vos-questions\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/madameirma.co\\\/index.php\\\/vos-questions\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/madameirma.co\\\/wp-content\\\/uploads\\\/2020\\\/11\\\/who-is-irma.png\",\"datePublished\":\"2020-03-25T11:38:27+00:00\",\"dateModified\":\"2020-11-26T10:45:43+00:00\",\"description\":\"Toutes les questions que vous vous posez \u00e0 propos de Madame Irma et de ses bougies magiques sont sur cette page.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/madameirma.co\\\/index.php\\\/vos-questions\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/madameirma.co\\\/index.php\\\/vos-questions\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/madameirma.co\\\/index.php\\\/vos-questions\\\/#primaryimage\",\"url\":\"https:\\\/\\\/madameirma.co\\\/wp-content\\\/uploads\\\/2020\\\/11\\\/who-is-irma.png\",\"contentUrl\":\"https:\\\/\\\/madameirma.co\\\/wp-content\\\/uploads\\\/2020\\\/11\\\/who-is-irma.png\",\"width\":1200,\"height\":1200},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/madameirma.co\\\/index.php\\\/vos-questions\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/madameirma.co\\\/index.php\\\/accueil\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Vos questions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/madameirma.co\\\/#website\",\"url\":\"https:\\\/\\\/madameirma.co\\\/\",\"name\":\"MADAME IRMA : Bougies Magiques pour Grandes Occasions\",\"description\":\"Bougies magiques artisanales avec un porte-bonheur \u00e0 l&#039;int\u00e9rieur. Un joli cadeau qui accompagne nos grands moments de vie. \",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/madameirma.co\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Vos questions - MADAME IRMA : Bougies Magiques pour Grandes Occasions","description":"Toutes les questions que vous vous posez \u00e0 propos de Madame Irma et de ses bougies magiques sont sur cette page.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/madameirma.co\/index.php\/vos-questions\/","og_locale":"fr_FR","og_type":"article","og_title":"Vos questions - MADAME IRMA : Bougies Magiques pour Grandes Occasions","og_description":"Toutes les questions que vous vous posez \u00e0 propos de Madame Irma et de ses bougies magiques sont sur cette page.","og_url":"https:\/\/madameirma.co\/index.php\/vos-questions\/","og_site_name":"MADAME IRMA : Bougies Magiques pour Grandes Occasions","article_modified_time":"2020-11-26T10:45:43+00:00","og_image":[{"width":1200,"height":1200,"url":"https:\/\/cdn.madameirma.co\/wp-content\/uploads\/2020\/11\/who-is-irma.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"19 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/madameirma.co\/index.php\/vos-questions\/","url":"https:\/\/madameirma.co\/index.php\/vos-questions\/","name":"Vos questions - MADAME IRMA : Bougies Magiques pour Grandes Occasions","isPartOf":{"@id":"https:\/\/madameirma.co\/#website"},"primaryImageOfPage":{"@id":"https:\/\/madameirma.co\/index.php\/vos-questions\/#primaryimage"},"image":{"@id":"https:\/\/madameirma.co\/index.php\/vos-questions\/#primaryimage"},"thumbnailUrl":"https:\/\/cdn.madameirma.co\/wp-content\/uploads\/2020\/11\/who-is-irma.png","datePublished":"2020-03-25T11:38:27+00:00","dateModified":"2020-11-26T10:45:43+00:00","description":"Toutes les questions que vous vous posez \u00e0 propos de Madame Irma et de ses bougies magiques sont sur cette page.","breadcrumb":{"@id":"https:\/\/madameirma.co\/index.php\/vos-questions\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/madameirma.co\/index.php\/vos-questions\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/madameirma.co\/index.php\/vos-questions\/#primaryimage","url":"https:\/\/cdn.madameirma.co\/wp-content\/uploads\/2020\/11\/who-is-irma.png","contentUrl":"https:\/\/cdn.madameirma.co\/wp-content\/uploads\/2020\/11\/who-is-irma.png","width":1200,"height":1200},{"@type":"BreadcrumbList","@id":"https:\/\/madameirma.co\/index.php\/vos-questions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/madameirma.co\/index.php\/accueil\/"},{"@type":"ListItem","position":2,"name":"Vos questions"}]},{"@type":"WebSite","@id":"https:\/\/madameirma.co\/#website","url":"https:\/\/madameirma.co\/","name":"MADAME IRMA : Bougies Magiques pour Grandes Occasions","description":"Bougies magiques artisanales avec un porte-bonheur \u00e0 l&#039;int\u00e9rieur. Un joli cadeau qui accompagne nos grands moments de vie. ","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/madameirma.co\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"}]}},"_links":{"self":[{"href":"https:\/\/madameirma.co\/index.php\/wp-json\/wp\/v2\/pages\/519","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/madameirma.co\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/madameirma.co\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/madameirma.co\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/madameirma.co\/index.php\/wp-json\/wp\/v2\/comments?post=519"}],"version-history":[{"count":18,"href":"https:\/\/madameirma.co\/index.php\/wp-json\/wp\/v2\/pages\/519\/revisions"}],"predecessor-version":[{"id":1804,"href":"https:\/\/madameirma.co\/index.php\/wp-json\/wp\/v2\/pages\/519\/revisions\/1804"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/madameirma.co\/index.php\/wp-json\/wp\/v2\/media\/999"}],"wp:attachment":[{"href":"https:\/\/madameirma.co\/index.php\/wp-json\/wp\/v2\/media?parent=519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}